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Rejection reason Ineligible BMI
Author: Scott Cameron
This section details the experience of a patient who is not eligible for treatment, due to a low BMI score.
Video guide: Phlo Clinic (Mobile)
- Step one - A patient enters their height and weight and the resulting BMI is below 27.0 (minimum eligible range for weight loss treatment)
- Step two - We detail why the patient isn’t eligible for treatment within the BMI results area.
- Step three - The main button at the bottom of the screen is now red. When a patient clicks on this button, they’ll be presented with a modal that details what they told us, in case they’ve made a mistake.
- Step four - If the patient entered something in error, they can tap the ‘No, cancel’ button to go back and change their details. If the information is correct, using the red button within this modal will exit the consultation process.
TIP
ⓘ If this guide becomes outdated or the content can’t assist you with a patient query, please get in touch with Scott or Ryan on Slack. We’ll make adjustments to the content and update it ASAP.
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