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Rejection reason Not suitable for treatment

Author: Scott Cameron

This journey details the experience of a patient who is rejected based on the answers they provided during their consultation.

Note: we’ve purposefully kept this screen vague, so as not to provide enough context to the patient to allow them to “game” their next consultation attempt.

Video guide: Phlo Clinic (Mobile)

Desktop: Rejected due to consultation responses

Desktop: Rejected due to consultation responses

TIP

If this guide becomes outdated or the content can’t assist you with a patient query, please get in touch with Scott or Ryan on Slack. We’ll make adjustments to the content and update it ASAP.

Thank you!

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