Skip to content

Update order state

Details:

Update the current state of an order without emailing the customer, do this if the order is in the wrong state.

Steps:

  • Copy the order URL from the address bar at the top of the screen.

  • Click on admin panel then scroll until you see Update Order State

    An image

  • Paste the URL into the search bar and click find.

  • The URL should look like this https://workphlo.wearephlo.com//order/iIM4UlZwxbt89SceCE19qz-syXShitRw9Kid_YfWCn2

    An image

  • This will then show you the orders current state, select the new state from the dropdown and update the note and click update.

    An image

  • Below is the new flow after order was set to ready to order

    An image